At Just Brands, we are committed to making our website and app accessible and inclusive for all users, in line with the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG 2.2, Level AA).

The EAA is a European regulation aimed at ensuring that digital services, like websites and mobile apps, are accessible to all users, including people with disabilities. It sets out requirements to make sure that key functions such as browsing, shopping, customer support, and digital payments can be used independently by as many people as possible. The EAA builds on international standards like WCAG, which define clear criteria for digital accessibility.

We at Just Brands are actively working to ensure that our digital platforms support a wide range of assistive technologies and accessibility needs. This includes areas such as improved text readability, screen reader compatibility, alternative text for images, and support for dynamic font scaling.

Some accessibility features are already supported across our platforms, while others are being reviewed and improved as part of our ongoing development efforts.

We understand that accessibility is not a one-time effort but an ongoing commitment. We regularly review our digital platforms and collaborate with expert partners to identify improvements, implement best practices, and ensure we continue moving toward full accessibility compliance.

We are currently working on:

• Improving the readability of our sites for screen readers and/or VoiceOver as well as supporting minimum contrast and re-sizing requirements throughout our website.

• Making sure all meaningful images have textual equivalents;

• Adding (more) sensory characteristics;

• Improving keyboard navigation and instructions for providing user input.

If you experience any accessibility issues or have suggestions for improvement, please don’t hesitate to contact our customer service team.

This accessibility statement was last updated in January 2026.